At Kata Technologies and Logistics, our ICT division delivers end-to-end technology solutions designed to enhance efficiency, security, and connectivity for organizations across both public and private sectors. We provide a wide range of services including supply, installation, configuration, and commissioning of ICT infrastructure, as well as ongoing maintenance and support to ensure optimal system performance.

Our expertise covers network design and implementation, data and voice systems, structured cabling (LAN/WAN), CCTV surveillance, access control systems, fire detection systems, power backup solutions, and integrated communication platforms. We also specialize in enterprise solutions such as contact center implementation, enabling organizations to streamline customer engagement and improve service delivery through unified communication systems.

We have successfully executed major ICT projects, including the supply, installation, and commissioning of CCTV, ICT, and fire detection systems at Mandela National Stadium (2023), as well as the provision of access control systems and surveillance solutions for the National Information Technology Authority – Uganda (NITA-U) (2024). Under the Ministry of Health’s Uganda COVID-19 Response and Emergency Preparedness Project (UCREPP), we are delivering power backup systems and LAN infrastructure for selected health facilities (2024–2025), strengthening critical digital infrastructure in the healthcare sector.

Projects

Mandela National Stadium, Supply,  Installation and Commissioning of CCTV Camera System,  ICT and Fire Detection system at Nam bole, 2023

Supply of Access Control System and Cameras, 2024

National Information Technology Authority Uganda(NITA-U)

Supply and Installation of Power Backup Systems and LAN for Selected Health Facilities, 2024- 2025

Ministry of Health- Uganda Covid-19 Response and Emergency Preparedness Project(UCREPP)

One-Stop Contact Center Implementation 2020, 2021  Uganda  Investment Authority

To enhance customer service, we spearheaded the implementation of a comprehensive  contact center for UIA. This project unified customer interactions across multiple communication channels, ensuring a seamless  experience  managed  by  a  dedicated  team  of  customer  service  agents  at  the  consultant’s premises.

Our  solution  integrated  various  platforms  and tools,  streamlining  operations  and improving  response times. This integration not only facilitated better decision-making but also enabled UIA to serve customers more effectively and at a lower cost.

This project highlights our expertise in contact center implementation, ongoing support, and seamless integrations, demonstrating our ability to deliver innovative solutions that drive operational efficiency and superior customer service.